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Call Forwarding Instructions

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Call Forwarding

Your Gateway to Flexible Communication Options

At Fastrak Connect, we’re committed to ensuring you’re well-informed about your call forwarding possibilities! Are you aware of the multiple methods available to direct your calls to our answering service with utmost efficiency and ease? Let’s delve into the key types of call forwarding, noting that specific terms and setup instructions may differ across carriers. It’s also important to mention that for many businesses, opting for call routing can often be a more effective strategy than forwarding calls via a traditional carrier.

Call Forward Busy/No Answer

Activate this feature to have incoming calls rerouted to our answering service whenever your line is engaged. This setup, which requires a one-time configuration at the carrier level, allows you to set the number of rings before the call is redirected. It offers the chance to pick up the call yourself before it transitions to the answering service (e.g., Verizon: Dial *71 (XXX) XXX-XXXX). Favored for its efficiency and cost-effectiveness, this method ensures you won’t miss a call.

Unconditional Call Forwarding

For those times you need to manually redirect your calls, this option is available by following your carrier’s specific instructions (e.g., Verizon: Dial *72 (XXX) XXX-XXXX). While it offers control, this method can be more susceptible to oversight or forgetfulness due to its manual nature.

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